Discount Mugs - Overall Rating based on 25 reviews
Featured Reviews
Reviews (25)
No reviews yet!
Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.
Custom order via chat
I wanted to share about my experience placing a custom order through the chat feature on the website. I got help from a representative named Josephine, and she was super efficient in taking care of everything I needed. It was really easy to communicate with her, and I was able to explain exactly what I wanted. Josephine quickly gave me all the information I needed and made sure my order went through without any issues. I was really impressed by how professional and helpful she was throughout our interaction.
Mug purchase for school project
I got some really awesome mugs for a school project, and the customer service was seriously amazing. They were so nice and answered all of my questions. They really went the extra mile to make sure I got exactly what I needed.
Custom Mug Order
I recently ordered some custom mugs in a specific color, but they were almost out of that color. Luckily, Demi from customer service was super helpful and made it all really easy. We worked together to come up with a new design and color that I liked even more than my original choice. She really knew her stuff and helped me out with customizing the order. The mugs were even better than I expected, and I was really happy with how they turned out. I had a great experience with Discount Mugs and will definitely be back for more.
Custom mug order with incorrect logo colors
I ordered some custom mugs the other day with a pretty basic ask - a white logo on 'em. The online proof and the emails I got all showed the logo in white, so I thought everything was good to go. But when I finally got the mugs, the logo was in black ink instead. It's super annoying because it's not what I asked for or what I was expecting based on what I was shown.
Bulk order for Pinellas County HIPPY program
I've been a customer of Discount Mugs for a few years now, mainly for ordering items for the Pinellas County HIPPY program. Every time I place an order, it's always a smooth and simple process. The customer service is fantastic, and they always quickly answer any questions I have. If we need to make any changes to the order, the staff, especially Fe, is super helpful in making sure we get exactly what we need. Plus, the delivery time is always impressive, with the items arriving on time. The Pinellas County HIPPY program really appreciates the great service provided by Discount Mugs.
Custom item order
I've bought custom stuff before, but this company's customer service was seriously next level. The live chat was speedy and the rep I talked to, let's call her Barbie, was fantastic. She really went out of her way to make sure my order was just how I wanted it, and even gave me some good advice. I've never had such a great time ordering custom things before, so I'll definitely be back. Thanks a bunch for the amazing service!
Custom mugs
I just got some custom mugs from this company and it was a great experience. The customer service rep, let's just call her 'Barbie', was super helpful and told me everything I needed to know. She helped me place my order quickly so I could see a proof before it was final. The mugs showed up on time and looked just like I wanted them to. I was really impressed with how nice they were and the great customer service.
Custom printed mugs
I just got some custom-printed mugs from Discount Mugs for our school event, and I gotta say, I was super impressed with their service. I messed up my order, but Josephine was amazing and fixed everything super fast. The mugs got here right on time and they were top-notch quality. Our students loved them, and I really appreciate the awesome customer service.
Event products within budget
I just bought some stuff for an event from Discount Mugs and I gotta say, I was really impressed with the help I got. The guy, Juan, really knew his stuff and helped me find the perfect items that also fit my budget for my event coming up. He not only helped me with this purchase, but also gave me some ideas for future buys and told me about how to reorder for my event in August. I really liked the personal attention and guidance I got from Juan.
Promo sewing kits for Threads of Grace
Recently I bought some promo sewing kits for our organization, Calvary Chapel Miami, from this company and it was a really good experience. Lanie, the customer service rep, was super helpful and made sure we got the best discounts on the products we wanted. She handled everything smoothly, like dealing with our tax exempt certificate and getting the artwork uploaded on time for our deadline. I really liked how she paid attention to the details and worked hard to meet our needs. Thanks a lot, Lanie, and shoutout to the team at Discount Mugs for a job well done. Can't wait to get the finished products and hope they're as good as the customer service!
Customized pint glass purchase
I recently bought a custom pint glass from this company and it went really well. The website was a little tricky to figure out at first, so I decided to start a chat for help. I got connected with Lanie, who was super helpful in walking me through adding my artwork and logo to the glass. She even sent me examples of what the changes would look like before I placed my order. Thanks to Lanie, customizing my glass was easy and stress-free. I love how the final product turned out and will definitely be coming back for more in the future.
Customized mugs
I just bought some customized mugs and had the best chat consultant, Josephine, help me out. She was super helpful and gave me clear instructions the whole way through. Dealing with technology can be a hassle sometimes, but Josephine made it easy and fun. I definitely recommend her services to anyone who needs help.
Chat function for design and shipping information
I had a really good time using the chat feature on the website to enter my design and shipping details. The salesperson knew their stuff and was super helpful, which made everything a breeze for me. I got all of my questions sorted out fast and without any issues.
Custom etched glassware purchase
I just bought some custom etched glassware from this company and had the best experience working with a rep named Fricafranca. She was super helpful and really listened to all my questions and worries, giving me clear explanations and walking me through everything step by step. It was my first time ordering stuff like this, so I really valued her knowledge and patience. The product is top-notch, and I couldn't be happier with how everything went down with this company.
Logo Mug Purchase
I had an awesome time buying logo mugs from this company. Everything went really smoothly, and I had no trouble uploading my logo. Ronnie, the customer service rep, was super helpful and jumped right in when I had some upload issues. He was really on top of things and gave me all the info I needed. I felt like a valued customer and I'll definitely be coming back for more orders in the future. Shoutout to Ronnie for being so awesome!
Custom mugs
The ordering process was really simple and the mugs showed up quick, but there was a little problem with the printing on the first batch. However, the customer service person I talked to was super helpful and got me new mugs right away with no problem. I'm really happy with the quality of the mugs and how fast they fixed the issue. I will definitely buy from them again.
Customized cups for memorial toast
I recently bought customized cups for a memorial toast, and I had a really good experience with the sales rep who helped me out. They walked me through everything, from picking the design to placing the order, and everyone at the event loved the final product. The cups were even better quality than I expected, and I was pleasantly surprised by how simple and stress-free the whole process was. People liked the cups so much that I was asked to order more after the event, which shows how great they were.
Overall, I'm super happy with my purchase and would definitely recommend this service to anyone looking for personalized items for special occasions.Customized order
I have to say, the customer service at this place is amazing! They really went above and beyond to help me customize my order the way I wanted, which made everything super easy and stress-free. I'm really excited to see how the products look when they get here. Overall, it was a fantastic experience!
Last-minute gift idea for a large working group
We had to come up with a quick gift for a big group at work, so we went with Discount Mugs for some custom items. The prices were good and the customer service was super helpful in helping us with our order. It all went really smoothly and we were surprised by how fast everything arrived. We loved how the final products turned out and would for sure use them again next time.
Personalized Ceramic Mugs
I just bought some custom ceramic mugs from this company and I have to say, I'm really impressed with how nice they turned out. The options for personalization were spot on and the final product was even better than I had hoped for. The mugs came in great shape and the printing was perfect. I'll definitely be coming back for more in the future.
Review with most votes
Custom mugs with quick respons
Read on