Kats Botanicals - Overall Rating based on 23 reviews
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Free sample packs
I ordered those free sample packs from that place and they got to me real quick, but I feel like they were just trying to push their pricey products on me. They even threw in a bonus packet of caramel apple kratom, but it seemed sketchy so I just tossed it. The samples didn't really have any effect on me and they seemed pretty fake. Wasn't too happy with the whole experience.
Inconsistent shipping
I've been having some issues with shipping from this company. Sometimes my package comes right on time, but other times it's a whole week late. It's really frustrating and not what I expected. I've never had this problem with other companies before. Because of this, I'm thinking about looking for a new place to buy my botanical items.
Broken seal on product, delayed response on discount inquiry
I was pretty disappointed with my recent purchase from this company. When I got my order, I saw that the product seal was broken, and it made me worried about its quality and safety. I reached out to customer service about this problem and also asked about the discounts my husband was supposed to get, but I didn't get a quick response. It was frustrating to feel like my concerns were being ignored. In the end, I was just not happy with how this company handled things.
Overpriced product
I was really let down by the product I got from this company. The quality was not up to par and definitely did not justify the high price. I also have my doubts about the reviews on their website, I couldn't find any real customer feedback on trusted sources.
Quick and high quality products
I really love ordering from here because they ship super fast, like within 2-3 days! The products are always top-notch and they even test them to make sure they're safe. And the prices are just unbeatable! My go-to picks are always The Wedge for the day and Dark Elephant for the night, they do wonders for me. I never even think about buying from anywhere else!
Superior quality, excellent customer service, fast shipping, good prices, assorted blends and singles.
I just bought some stuff from this company and I gotta say, I'm super impressed with the top-notch quality of what I got. The customer service was amazing and they were quick to answer any questions I had. The shipping was lightning fast and the prices were really fair for all the different blends and singles they offer. The website was easy to use and the whole experience was smooth. I've been a customer for a while now and I can honestly say they just keep getting better. I've tested out other brands too, but I'm sticking with this one.
Gypsies, bad service, bad product
Kid you not, those gypsies can never get stuff to you on time and when they finally do, it's usually a mess. They even had the nerve to try and pull a fast one with some phony confiscation excuse to jack up the prices! But as soon as folks started catching on, poof, they vanished into thin air. When I voiced my concerns, the owner, Kats, acted just like a little Trump - talk about a total disaster. And don't even get me started on the sorry excuse for the latest batch I received - pure disappointment. I'm definitely not going back to them.
Free sample surprise
I was so happy to come across Kats Botanicals and see that they were giving away three free samples without needing any payment details. It's rare to find something free without any strings attached, so this was a nice surprise. The samples I got were really good and I liked the wide range of choices they had on their site. I'll definitely be buying from them again.
Recent Kratom Purchase
I just bought some kratom online and man, I was so impressed with how good it was! The website was super easy to use and the customer service was top-notch. I've had bad experiences ordering from other sites before and had to toss the product because it was trash. Not this time though! The quality of the kratom I got was amazing and you can tell this company really cares about what they're selling.
Quick service, great products
I haven't been shopping here for too long, but I'm really digging it! The products are amazing - I use them for headaches and pain, and they work wonders. The CBD oil is especially great for helping me sleep. The shipping does take a bit, but honestly, I've seen worse with other places. Just need to be patient and it's all good!
Great Quality Kratom
I've tried so many other websites for kratom, but let me tell you, this one is legit the best. They actually have certified lab testing and their strains are top-notch, so I don't have to stress about getting some nasty stuff. Not to mention, they ship crazy fast and the customer service is amazing. Even though I check out other sites, I always keep coming back here because it's just so reliable and the quality is unmatched.
Kratom capsules
I recently purchased some Kratom capsules from this company and I have to say, I was really impressed. The capsules were top-notch quality and you could tell they were made with care. The effects were just what I wanted and they worked really well for me. The customer service was awesome too - I had a question about my order and they got back to me quickly and were super helpful. The prices were fair for the great product you get. All in all, I had a fantastic experience and will definitely buy from them again in the future.
Red Bali Kratom
The Red Bali Kratom I got from this shop was seriously the real deal. Like, the quality was off the charts and the price was super fair. I was seriously impressed by all the different strains and other products they had on offer. It would be so awesome if they started carrying kava kava soon, because I'm really curious to try it from a place I can trust like this. The service I got was next level - the staff knew their stuff, were super friendly, and really went out of their way to help me out with my order. And can we talk about how fast the shipping was? I got my package in record time. Overall, I've shopped around at a bunch of online vendors, but none of them even come close to the quality, prices, and service this place provides.
High-quality product, transparent service, fast shipping
Kats is awesome! Their product is amazing, way better than those sketchy vendors. I really appreciate how open they are with their customers and the high quality they provide. Their customer service is fantastic, always there to help with any questions. And can we talk about how fast their shipping is? Seriously quick! And their prices are great too, you get so much value for what you pay. Plus, if you sign up for their emails or texts, you get discounts, which is even better. I definitely recommend Kats to anyone in need of a trustworthy vendor.
Kratom purchase experience
My experience ordering Kratom was really disappointing. I got a 500-gram bag that wasn't good quality at all. The company only allows one return or exchange, which is frustrating considering how much I spent. I've never come across such a strict policy with other Kratom sellers.
When I asked for another exchange because the product was so bad, they accused me of trying to take advantage of the 100% satisfaction guarantee. It made me question their dedication to customer service and left me feeling unsatisfied with the whole situation.
Overall, it was a bad experience and I won't be buying from them again.Kratom purchase mix-ups, delayed order processing through ACH transaction
I've been pretty disappointed with the company lately. Every time we try to order a certain type of Kratom, we end up getting one that's totally different, which is really irritating and not cool. And on top of that, we've been using ACH transactions for years with no problems, but our most recent order got stuck for nearly 3 days after we paid. I had to file a complaint just to get them to finally send our stuff. That's just not ok, especially for someone who's been a loyal customer for so long.
Herbal products
Man, I've been getting herbal stuff from this place forever - seriously, for like 4 whole years! The quality and attention to detail are just unmatched. Once you try it, there's no going back anywhere else, I'm telling ya. Justin is a total rockstar! He busts his butt and genuinely looks out for us customers. Huge thanks, Justin, for being so awesome!
Great product selection, affordable pricing, excellent customer service
I recently bought something from this company and I have to say, I am super happy with how everything went down. Their product selection is really impressive, they've got a bunch of different options to pick from. And the prices are so much better than other places, you're getting good quality without breaking the bank. The customer service was top-notch too, the folks working there were super helpful and knew their stuff. Plus, the community surrounding this company is great, I got feedback from other customers who had good experiences too. The shipping was quick, especially with USPS being slow sometimes. And the packaging was really secure, my stuff arrived in perfect condition. Overall, I totally recommend this company, they're really shaking things up in the industry. Thanks for making my experience so positive!
Super Thai, Yellow Sunda, Plantation MD & Red Borneo
I've been buying from this botanical company for about two years now, and let me tell you, their products always go above and beyond what I expect. The Super Thai, Yellow Sunda, Plantation MD, and Red Borneo strains are consistently amazing and hit that perfect balance of strength and effectiveness. Not only do they do the trick for me, but my whole family loves them too. The shipping is fast, and I always get my orders right on time. Plus, the community around this company is so friendly and supportive, it really makes you feel like you belong. Overall, I'm super happy with this botanical company and I'll keep coming back for more.
Ethanols and Capsules
I bought some Ethanols and Capsules from this place recently and honestly, it was just alright. I did like that they do extra testing on their products, but why is the shipping cost so high compared to other vendors? And why don't they use FedEx? They need to step up their game. And those extra charges for "Route Assurance" are ridiculous. They already insure the package, so charging more for extra protection seems greedy to me.
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