Pet Mountain Reviews

: 8

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63% Would buy here again

Most relevant positive review

  2024-02-09
Pet food purchase - free shipp
I just bought some pet food from Pet Mountain and I gotta say, I'm really happy with how eve...Read on
Thea Legros

Most relevant negative review

  2024-03-29
Amazon invoices not accepted
Oh man, I was totally under the impression that Amazon was gonna take those invoices, but nope! A...Read on
E. O'Connell

Review with most votes

  2021-09-30
Happy Customer! ????
GREAT selection, prices, on time shipping, and there if you need help! ???? I recommend Pet Mount...Read on
Kimberly Martin

Reviews (8)

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    online order for pet supplies

    I ordered a bunch of stuff for my pets online and got an email confirming the order. However, they forgot to include one item and the promo code I used didn't work. I tried calling to get it sorted out, but no one answered the phone, which forced me to leave a voicemail and wait endlessly for a response. Finally, I received a recording thanking me for my message - seriously, what gives? They really need to step it up and answer their phones promptly to fix their system so I can receive my order correctly!


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    Amazon invoices not accepted

    Oh man, I was totally under the impression that Amazon was gonna take those invoices, but nope! Amazon didn't even recognize them. It's so aggravating to have to do refunds and shell out more money for shipping.


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    Pet food purchase - free shipping, saved money

    I just bought some pet food from Pet Mountain and I gotta say, I'm really happy with how everything turned out. Even though I bought a smaller amount than usual, they still gave me free shipping and I saved some cash. The ordering process on their website was super easy and quick, which made everything go smoothly. I'd definitely suggest checking out Pet Mountain for all your pet stuff. Thanks!


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    Dog treats and toys

    Wow, hey there! I just gotta share about my time with Pet Mountain. So, I was having an issue with my dog's treats and toys, but their customer support totally came through and fixed everything super fast! I've gotten a bunch of things from them, and let me tell you, their prices are awesome and the selection is huge. It's like a dream come true for pet lovers!


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    Essential items for new pet

    I bought some stuff for my new pet the other day, but I gotta say, I'm pretty bummed about the customer service from this company. I've tried calling their customer service number a bunch of times, but I keep getting put on hold forever and then sent to voicemail once I finally get through. It's been a real headache, especially 'cause I paid for express shipping on a big order and haven't gotten any updates on when it's gonna arrive. The confirmation email I got said the order would ship out the next business day, but it's been days now and I still have no idea when it's coming.


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    Dog toys

    This website is really easy to navigate, and my dog toys got here right on schedule. Just be sure to check out the descriptions before making a purchase, it's crucial! I noticed others praising how quickly they received their items, so I decided to try it out. If you take the time to ask questions and thoroughly read everything, you'll have a good experience.


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    Dog and reptile supplies

    Oh my gosh, I've been buying things for my dogs and reptiles from this place for about 5 years now and it's been amazing! They always have the best prices and my orders arrive really fast. And they carry all the cool stuff from top brands for my pets. I absolutely love shopping here!


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    Happy Customer! ????

    GREAT selection, prices, on time shipping, and there if you need help! ???? I recommend Pet Mountain. ????


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