PetCareClub.com

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PetCareClub.com

33% Would buy here again

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Spotlight: What are our customers saying?

V
Valerie Farrell
I heard from the company that they were about to ship my recurring order when I called them to ask if I could push back the delivery of that order since I'd lost my previous cat and had just gotten...Read on
D
David Seiter
The price was a lot cheaper by far from and stores that I went. the delivery time was about 2-3 weeks. I have read many poor reviews and it looked like all complaints were on on one product &quo...Read on
M
mark edison
Order was received well within the allotted time. I was emailed upon completion of order and again when order was shipped. Order arrived complete and in good condition. Overall satisfied with purch...Read on
J
Joanne S Kaufman
I have no complaints about this company. Prices are the best, customer service is excellent, and delivery is relatively rapid, considering that the products are mailed from the UK. I recommend them...Read on
J
Jason
Scam, Fake products, cheap manufacturing and steal credit card information! The packaging is a fake, you can tell if you've ever bought the original and compare it (of course I threw it away and...Read on

All reviews (9)

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    cat flea and tick prevention medicine

    I heard from the company that they were about to ship my recurring order when I called them to ask if I could push back the delivery of that order since I'd lost my previous cat and had just gotten another one and still had three vials of medicine left over. The delightful man on the other end of the call said, "not a problem, when would you like to have it sent instead?" It was so easy I nearly fell off the bed where I was at the time. There's no reason it should be difficult but dealing with many retailers in America has made me approach these encounters with apprehension. My relief was palpable when it didn't happen this time. Just remember that your order ships from England so don't wait till the last minute and expect it to arrive the next day.


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    Front Line Plus for cats

    The price was a lot cheaper by far from and stores that I went. the delivery time was about 2-3 weeks. I have read many poor reviews
    and it looked like all complaints were on on one product "Cat rolllers".
    I am about to reorder Front line again. If I have any problems I will give another review.


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    2 seresto large dog flea collars

    Order was received well within the allotted time. I was emailed upon completion of order and again when order was shipped. Order arrived complete and in good condition. Overall satisfied with purchase. Will shop here again.

    Did your collars come from Australia. I ordered Seresto collars last year from PetCareClub without any issues They were from USA the best I can remember and they worked fine. Concerned about these and if they are legit and safe. Are your collars working effectively. Thanks!


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    cat dewormers, flea meds

    I have no complaints about this company. Prices are the best, customer service is excellent, and delivery is relatively rapid, considering that the products are mailed from the UK. I recommend them without reservation.


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    NexGard Chewables for Dogs 24.1 to 60 lbs.

    Scam, Fake products, cheap manufacturing and steal credit card information!

    The packaging is a fake, you can tell if you've ever bought the original and compare it (of course I threw it away and didn't give it to my dog). Within a week of receiving the product, they cloned my card from England and tried to charge me variously while I was sleeping. They attract customers by offering much lower prices, be careful, this is surely a well organized fraud network!


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    Simpatica 3in1

    Received product about two weeks after ordering however didn’t realize coming from overseas. I do not want to chance giving to my puppy since I don’t know if it is USA approved. Won’t order from them again since they did not disclose it was not coming from USA


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    Frontline Plus for Cats

    Fraud!!! Negative, very negative!!!

    I bought Frontline Plus for my cats from the website: www.petcareclub.com. The package showed up about 9 days later. They charged my credit card from a tiny island in the Indian Ocean called Mauritius Island, which is east of Madagascar. The package shipped from the U.K. I was suspicious of the company after my bank confirmed that the card was charged from Mauritius Island. So, I called Frontline directly 888-637-4251. Frontline confirmed that the packaging from petcareclub.com was not legal for sale in the U.S. There package did not have an E.P.A. reg. # on it, plus all the measurements were in metric and not in fluid ounces as required by the E.P.A. for sale in America. It is illegal to sell there product in the U.S.A. because it is not approved by the E.P.A. I could not tell whether or not it was a couterfeit manufactured in China or a product manufactured for the European Union market. But, it is absolutly not legal to sell in the U.S. Don't buy from this company!!! The people on this site that gave positive reveiws probably don't know that the product is fraudulently sold in U.S.


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    Seresto Flea and tick collar

    I found this site through a web-site search. The price and the reviews looked good, so I ordered, not realizing they were not a United States company.
    There is NO where on the website that indicates it is not.
    I didn't realize it until I checked my bank account and noticed I was charged a money exchange rate. I went back to the tracking notice and saw it was being shipped from the United Kingdom.

    I resent that the web page did not indicate that it was not a USA company and will never order from them again!!!

    Ellen,
    Thanks for your post. I made the mistake of also ordering from this company. They charged my credit card from Mauritius Island out in the Indian Ocean and shipped the product from the U.K. The product was a total fraud. Their package didn't have the required E.P.A. reg number required for all pesticides sold in the U.S. They refused to give me a refund. There is no way I am putting this stuff on my cats. I just wish I would have read your review before I ordered from Pet Care Club.

    Ellen have the collars worked for you. Were your collars from Australia. I ordered without realizing I would receive a product that was made in Australia. I ordered last year from this company and the collars were from the USA (I think) at least the tins matched what was pictured on their site and worked fine. The tins I received are completely different from the ones they show on their website. I'm worried if they are safe to use on my pets. I have called the company and they said they will refund if I call and give them the tracking number once I ship them back to them.


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    Pet Hair Devouring Roller

    I ordered more than a month ago and still haven't received the order, the last update was a week ago, with the information that there would be a problem with the delivery address. Since then, I sent 4 emails to the different media available on the site and I didn't get any feedback.
    I wonder if I'll ever receive the order


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