Turmerry - Overall Rating based on 23 reviews
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Organic Mattress Topper
Very fast shipping and the organic topper is just like I had hoped: similar to a 2" memory foam. It came in a thin organic cover to protect it and has a mild natural odor, which I am told will dissipate. There was no documentation with the topper, which I will need to ask about, but the topper is very comfortable!
Latex Mattress
I made a huge mistake purchasing their latex mattress. They give you 60 days to try it out "risk-free" but what they fail to tell you is that you are actually taking substantial risk because YOU have to pay to ship it back if it doesn't work out. The mattress was way too firm for me and caused many sleepless nights so I had to return it. Not only is it physically exhausting getting the mattress layers back into boxes, but it will easily cost you over $300 to ship it back. And good luck trying to talk to a live person on their end. Turmerry is an absolute nightmare.
Did you order a firm? I'm hoping the medium firmness we ordered isn't too firm ????, if it ever ships.
Mattress topper
Their return policy says return ANY item within 30 days if you are not satisfied for a complete refund. Then Below that same warranty where you would have stopped reading says for mattress toppers you can't return before 30 days but must return before 60 days. If you return it before 30 days they take $59 off your refund. They insist that you're obligated to sleep on the thing for 30 days. What they sold me was a firm bouncy cheap piece of foam like the stuff that used to be in car seats in the 50s. And also insist that a foam vacuum packed into a bag by a giant machine be rolled by a human into same bag and box. There was no way to remove the thing without cutting bag. Rolled up as tight as a human could get it, it's now twice the size.
The positive was the fast shipping.
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Mattress topper
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