Viking Direct2 reviews
This score is based on 2 genuine reviews submitted via US-Reviews since 2026.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Finally got the gloves, but it was a circus
I ended up with the gloves, which is good, but the whole delivery and customer service saga was frustrating and sloppy. They sent a tracking email with a delivery date, then that same day emailed that delivery “failed” even though no one came to the house. Then they rescheduled, sent another tracking notice, and again nothing arrived. I emailed several times (five-ish) and called way more (seven to nine times?), and the phone line kept dropping. The online chat was impossible to get through to. So yeah, communication was non-existent most of the time. Eventually the parcel showed up — left on the doorstep — but the box was damaged and items were missing. A few days later I even got an email saying it was delivered with a signature that wasn’t mine. That felt like outright falsified paperwork. I filed a complaint and the response I got was basically, “that driver isn’t with us anymore,” which felt like them washing their hands of it. I’m happy I have the gloves now (mostly), and the product itself seems fine, but the process was a mess and I had to chase them a lot. If you decide to order, be ready to follow up: take photos of deliveries, check contents immediately, and keep pushing customer service if something’s wrong. I do appreciate that I got what I ordered in the end, and maybe this was an unlucky run — still, they need to sort out tracking accuracy and how they handle damage/missing items. Hope they improve because it could be a lot smoother.
Need-it-yesterday printer drama
30 a.m., paid with the charity debit card, got the confirmation email in minutes — felt tidy, felt done. Fast forward to late afternoon and I miss a call from them. Irritating, but okay, I call back.
About Viking Direct
Viking Direct is an office supplies retailer offering products such as paper, writing instruments, filing and storage items, and office equipment. The company serves business customers and home-office users through catalog and e-commerce sales. Viking Direct is part of the Raja Group (Groupe Raja), a packaging and office supplies distribution group with operations across Europe.
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Categories Viking Direct
Online Shop | Office, Hobby & Party Supplies
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Last update: March 2026
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Need-it-yesterday printer dram
30 a.m., paid with the charity debit card, got the confirmation email in minutes — felt tidy, felt done. Fast forward to late afternoon and I miss a call from them. Irritating, ... Read onBy: Precious Collins