HP50 reviews
This score is based on 50 genuine reviews submitted via US-Reviews since 2019.
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Needed the computer for remote work — bad back and moving house. No updates at first, then slow replies, but delivery arrived intact and support eventually helped, so relieved.
Looped then fixed
Honestly, start was frustrating but it worked out—robot messages looped and briefly dropped me, felt ignored, then a real rep picked up; I'd suggest waiting a bit.
Setup Rollercoaster
Mid-unpacking I fired it up, it hiccuped, but delivery was on time and support actually answered — helped me set it up same afternoon. First prints surprised me, pretty happy.
Not what I hoped
Needed a new printer fast for home office and moving day—was annoyed by sketchy ordering. Setup felt clunky and slow, but the photo prints actually surprised me with sharp color. Still wary.
Looped setup
Bought the printer and it works fine physically, but getting it setup felt like a stuck loop — repeated calls with different reps, same troubleshooting, wasted time. Wish they had a single helpful contact person.
Rough start, smooth printing
Setup was a little fiddly, cartridges felt cheap at first, but after a couple of tries the printer hums along. I use it for daily labels and school projects — quick, neat prints. Pretty happy.
Not perfect but it works
I bought this EliteBook after my old laptop died and because my bad back needs something light. Skeptical at first, but when it ran long video meetings smoothly I knew I was pleased — battery life still meh.
Tiny problem, big hassle
a brand-new HP keyboard lost a 25¢ rubber foot and I spent an hour on chat getting told I should pay for a repair. Kept pushing, got the foot sent free eventually — felt like complaining paid off. Tip: be persistent. Also, the agent was actually friendly, just slow.
That one afternoon saved me
Needed a printer for my home office during a move, my bad back hates trips out. At first it dropped signal constantly and I was unplugging daily. Then one afternoon it stayed online for hours and printed everything without me babysitting. I laughed, felt relieved, finally satisfied.
Three-month ping-pong, then relief
Not great at first — ended up okay. I got a working replacement after a messy three-month runaround. I use the laptop for work-from-home days and weekend streaming, so I kept pestering them, got bounced between teams, annoying, but hey, mostly usable again now.
Quick swap, pleasant surprise
simple setup, hit print and it just worked, no internet drama or subscription locks. Customer support was responsive when I had a small question, polite and quick. Overall, very relieved.
Support was messy
Not impressed at first, but after some back-and-forth the issue was fixed. I couldn't get a straight answer about an error on an AC adapter order—chatbots and sales folks were a mess. Compared to other tech firms I've used this was clunky, yet someone finally stepped in and sorted it. Bit annoying.
Box arrived, relief mixed with gripe
I was actually pretty relieved when the box finally turned up — the laptop itself feels solid and boots fast, so thumbs up there. Telesales folks were friendly and helped me pick the right spec (nice change from past hassles). Delivery service (Parcel Force) was a mess again — missed slot and wrong “no one home” claim, annoying and frustrating
Rebate still missing after weeks
don’t expect the rebate to arrive. I bought a laptop in mid‑July and filed the incentive claim right away; it was marked approved weeks ago but the payment never hit my account. At first checkout felt smooth and I was hopeful, but emails get ignored, the phone lines are useless and the chat won’t load. Frustrating — I’ll think twice next time.
Skepticism confirmed
I went in skeptical, previous printers died after a few years so I only bought this model reluctantly. At first it did the job and I thought maybe this time was different, but after a while brand new cartridges started showing errors saying they were missing or bad. The doubt came back. Disappointed, I'm already looking at other makers, maybe cheaper imports.
Quick shipping, dead printer
Funny thing — the box arrived faster than I expected, no dents, but the printer itself has been useless. Bought it last November and it won't print; it refuses to unlink from the app so I can't even reset it. Replaced cartridges, tried every tip online, still dead. I got one really polite support agent who tried, but no fix. Feels like a waste; can't sell it, probably toss it.
Study laptop that actually helps (with a clumsy tech)
I grabbed this laptop mainly for school — coding, papers, running VMs — and it's been a real workhorse, fast, screen is decent, battery lasts through a class and a study session. Support was kinda awkward though; one tech, Jackson, seemed a bit lost and told me to send it back instead of helping, which was annoying. Still, the machine itself does what I need daily for projects and classes, and I keep finding little wins even if service could be sharper overall.
Slow start, solid finish
I stared at the tracking page for weeks like it was a slow movie. I ordered a laptop for my day-to-day remote work and teaching, and at first nothing happened — no ship date, no real answers. Customer reps were blunt and kind of brushed me off. I kept calling. Eventually someone actually fixed it and the laptop showed up. It's fast, battery lasts all day and honestly handles my video calls without hiccups. Still annoyed by the wait, but the machine itself is solid.
That never-ending hold
Weird start — I actually saw this model at a store demo and even told my sister it looked slick, so I bought one. Turns out it had that known fault everyone mentions, and I just wanted a refund so I could get one that works. Spent roughly five hours over five days on support calls (about 4.5 hours on hold), bounced from rep to rep, nothing solved, I mean. Felt like I was in a phone-handoff treadmill. Annoying, a little sad, and unhelpful.
Finally made the right call
I was mid-meeting when I opened the HP order page and… something clicked. The laptop still hadn’t left the warehouse after a month. I’d called customer support more than once. They were short, kind of dismissive. Not great. It was in that pause — deciding to cancel and buy from a local shop instead — that I felt oddly satisfied. No refund miracle, but at least I reclaimed my time. If you’re on the fence, don’t wait forever. Try a vendor who actually answers.
About HP
Yes. HP Inc., formerly known as Hewlett-Packard Company, is an American multinational information technology company headquartered in Palo Alto, California. It was founded in 1939 by Bill Hewlett and Dave Packard in a small garage in Palo Alto, marking the beginning of Silicon Valley. HP specializes in developing and manufacturing computing, data storage, and networking hardware, designing software, and delivering services. Its product lines include personal computing devices, enterprise servers, related storage devices, as well as a diverse range of printers and other imaging products. Through decades of innovation and strategic evolution, HP has established itself as a key player in the global IT market, known for its wide range of computing and printing solutions aimed at consumers, businesses, and industries.
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Last update: December 2025
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Gladly using HP for last 8 yea
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