All reviews of N. Sauer
Review about: HP
Laptop warranty debacle
I bought a laptop not too long ago, but it crapped out on me after just 3 weeks. I gave customer service a call to cash in on the warranty, and they said they'd send a tech to my place to fix it up. Well, 2 months have gone by now, and despite me bugging them over the phone, there's no sign of the tech showing up or if I'm even getting a new one. This whole thing has been a major headache, and I'm pretty let down by the company's lack of keeping me in the loop.