All reviews of Alicia Almaguer
Review about: Bemz
Farlov Sofa Cover
This is in reference to order number LS201008. I wish I could write a good review if I had received my covers but I have not received them yet. I ordered Sept. 3 and later received an email that they wouldn't be shipped out until Oct. 27 because a fabric was out of stock. I asked if I could ship to another fabric but was told I could cancel the order and switch to another but it wouldn't be any faster. I didn't confirm I wanted to cancel the order. On Nov. 4 I checked to see if there was any emails notifying the covers had shipped yet. There was not so I emailed to check on my order. Now they have said it was canceled and will not ship until around Nov. 20. This is really getting too late for me, and moreso, the order was never canceled with proof being I was never issued a refund! If the order was canceled as they are saying I would have been issued a refund NO REFUND and NO cover. I really feel they should send the cover AND issue me a refund for the run around I have gotten, or at least put priority on it and get my cover sent ASAP, I am so frustrated as all this time I have a sofa sitting in a box taking up a ton of space while I wait for a cover that should've only been 3-4weeks as the website says but now it looks like 3 months??! Would have never ordered if it was going to take that long