All reviews of Alvah Kertzmann

  • Review about: Free People

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Loyalty not honored

    I'm really bummed about Free People's customer service. They told me I'd get store credit for a return, but then they backed out of it. I've been a loyal customer for so long and spent a lot of cash on their stuff, so I was pretty surprised and let down by how they treated me. It's obvious they don't care about customer loyalty, so I'd advise others to be careful when shopping with them.