All reviews of AmyM
Review about: KUIU
Tent
I bought a Mountain Star 2-person tent and took it on one 3 night backpacking trip. The tent bag material is super thin and ripped just from the ends of the tent poles (blunt and in their own inner bag that they came in). When I got home I filled out a warranty request. I had seen a lot of reviews about their great warranty service. I completed the warranty form and received the following response: "While we don't have a different weight of tent bag, a lot of us actually use a roll top dry bag instead of the stuff sack so that you can get better compression as well as have a bit better durability from the bag for long term use. A Large roll top bag works for the Mountain Star tent with the only caveat being that you will need to keep your pole set separate of the tent (which is something personally recommend to begin with for easier storage of the gear inside of a pack)." All I wanted was a replacement bag. I called and was told that they don't cover for "wear and tear". I said, "I used it once."
Not impressed. I paid a lot of money for this tent to only have the bag tear on it's first trip out.