All reviews of Andrea Simmons
Review about: Primary Goods
Linens totaling over $450
Negative experience. The ordering was fine and I recieved my product in a reasonable amount of time, HOWEVER, when I paid an additional $14 to return my items, Pimary Goods has recieved my package and now it is going on 2 months and still no refund of my money, it feels like I have been ripped off. When I contact them to inquire about my refund, they reply with the same vague email everytime "we are trying to locate your package in our warehouse, due to covid we are experiencing delays" this feels like a brush off to me considering the time that has passed since they recieved it. I would not buy from them if you have any possibility you may want to return your product because you cannot expect reimbursement.
Right out of the box they were softer than Brooklinen sheets!