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  • Review about: Loeffler Randall

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    Paige loafer shoes, size 9 1/2

    As someone who knows a thing or two about shopping, I have to give a heads up to anyone thinking about snagging a deal on certain items, especially if it's a final sale. I recently bought a pair of Paige loafers in a size 9 1/2 and let me tell you, they were a whole size too small. The website didn't give any sizing info or a heads up that the shoes ran small. When I contacted customer service about the issue, they basically said tough luck because of the final sale policy, no refunds, no returns, no store credit. They recommended I pay to get them stretched, not exactly the best solution. Loeffler Randall should definitely be more upfront about sizing differences and provide more detailed info on their website to avoid these kinds of problems in the future. It's not cool to hide defects behind a final sale label, customers deserve better than that.