All reviews of Arnoldo O'Kon

  • Review about: Zales

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Diamond engagement ring purchase

    I had a terrible experience trying to buy a diamond engagement ring. I did a ton of planning and research to find the perfect ring, and finally thought I found one online that was exactly what I wanted. I went through the whole ordering process, paid in full, and then got a notification saying my order was canceled because they were out of stock. It was really frustrating, especially after spending over $2700. I don't understand why they had the ring listed if they didn't have it, and why they took my payment if they couldn't fulfill the order. Now I have to wait up to eight business days to get my refund. This whole situation has left me feeling really let down, and I definitely won't be shopping there again.