All reviews of Augustus Welch
Review about: La Roche Posay
Misleading Black Friday Promotions
I recently bought something on Black Friday with a great deal, but it turned out to be a big disappointment. I got an email about a 30% discount and 2 free products if I used a certain code at checkout. When I tried to use the code, I could only get the discount and couldn't pick the free products. Customer service told me they ran out of the free products when I ordered, but that was not clear in the email. That's not right and it's misleading to customers. I should get what was promised if I followed all the steps. Also, they said I could return the products if I wasn't happy, but I have to pay for the return shipping, which is not fair. The customer service responses were all over the place and I got different answers about the return policy. This whole thing has made me feel tricked and disrespected as a customer.