All reviews of Bridget Hauck
Review about: Molton Brown
Shower gel and lotion gift set
The gift set I ordered for Christmas was a total letdown. It arrived three days late, and to top it off, the gift box was missing. When I called to complain, the customer service rep was pretty useless. They just said they could send the gift box after the holidays, which defeats the purpose of a Christmas gift. After I explained how frustrated I was, the rep finally offered me a sample pack as an apology. I got the sample pack today and it just had three tiny bottles of shower gel with a note that said 'enjoy'. That's not enough to make up for their mistake. The whole experience left me super disappointed with their customer service and lack of effort to fix things. I definitely wouldn't recommend this company to anyone.