All reviews of C. Feeney
Review about: Framebridge
Custom framing project
I recently worked on a custom framing project with your company, and I have to say it started off really well. The young man and woman who helped me were so friendly and professional. But, when it came to dealing with the manager Russell, things took a turn. He didn't seem to care much about my project, which was a bummer.
I totally get that the holidays can cause delays, but when my package didn't show up on the promised date, I started to worry. After going to the store a few times, I found out that my order hadn't even been started, despite the delay. I was really concerned about the sentimental item I had left with your company, so I decided to ask for a refund and get my item back.
Finally, after some back and forth, I did get my refund and my item back. But, the whole situation left me feeling frustrated and disappointed.