All reviews of Cathrine Torphy
Review about: Samsonite
Proxis Spinner in July 2022
I bought a Proxis Spinner back in July 2022. After only using it twice, the lock got stuck. I tried all the solutions the company suggested, but the problem didn't go away. To make matters worse, Indian customs had to cut the tags on my luggage because I couldn't open it, which was super frustrating. Trying to reach customer service was a nightmare - it felt impossible to talk to anyone from the company. Even after registering my bag, sending in my receipt with the designated password, nothing seemed to work. It wasn't until I got back home that Samsonite was able to fix my case.