All reviews of Cicero Haley
Review about: Marc Fisher
Disappointing customer service and low-quality shoes
I had a terrible experience with the customer service at this store. I ordered a pair of shoes, but one of them was refunded without even asking me. When I called to ask about it, the person on the phone seemed like they didn't care at all and told me to just keep checking the website. I saw that the pair was available again, so I ordered it once more, only to have it refunded again because it wasn't actually in stock. How can I trust this won't happen again? I asked to speak to a manager, but they flat out said no. And on top of that, they mentioned that they don't make outbound calls, which made me feel even more ignored. It was a really stressful and disappointing experience that I wouldn't want anyone else to go through.