All reviews of Cloyd Hagenes
Review about: Chinese Laundry
Shoes never received
I bought a pair of shoes back in March 2021 from this company, but the shoes never showed up even though the tracking said they were on their way. I was chill about it and waited a few months because of the whole Covid-19 situation, but by September, I finally reached out to ask what was going on. Turns out, the company couldn't find my order and refused to give me a refund because they said I missed the 60-day return policy. That policy apparently started from the date of the order, not when I actually got the shoes. I tried to fix things but now the customer service folks aren't even responding to me.