All reviews of D. Kris
Review about: Serena and Lily
Over $100k of furniture
I had such a terrible experience! I bought a bunch of furniture, spent a ton of money, and it was just mistake after mistake. The shipping and delivery was a total mess - they didn't even ask when was a good time to deliver, just showed up whenever. The quality of the stuff was awful, seems like they're getting too big too fast and not keeping up with quality control. I even tried to talk to the CEO, but got passed around to customer service with no resolution or even an apology for months. And then they sent me flowers as an apology, but didn't even check if I'd be home to get them. By the time I got there, they were dead on my doorstep. So ridiculous! They did end up giving me a bed frame, but never followed through on compensating me for all the time and energy I wasted. I don't want their crappy products or dead flowers - I'm taking my business elsewhere!