All reviews of D. Wilderman
Review about: The Container Store
Closet organizer and storage bins
My time at the Container Store was so frustrating. I bought a bunch of closet organizers and bins, spending over $500. I was really excited to organize my space, but it quickly turned into a letdown because of how badly the store was run. The first problem was when one of the shelves I got was missing a foot. When I reached out to customer service for help, they just told me to go buy a replacement somewhere else. That lack of responsibility and support was just not cool. The second issue came up when I had to return something. Even though there was a store nearby, not having prepaid return labels made it a hassle and costly. It's kind of surprising to see a company with such outdated return policies in this day and age of online shopping. Overall, my experience at the Container Store was a bummer and left me feeling pretty disheartened. I'd recommend folks to avoid this outdated and inefficient company.