All reviews of Daniella O'Connell

  • Review about: Acme Tools

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Frustrating order experience

    Lately, I've had some pretty disappointing experiences with ordering from Acme Tools. Twice now, I've placed orders only to end up waiting a long time for my stuff to actually show up. One time, it took a whopping 3 months for a backordered item to arrive. The lack of clear info about these delays was pretty annoying. Another time, I could have just gone to my local hardware store and gotten what I needed in 4 weeks, rather than waiting for it to be shipped to me. And when I tried to cancel that second order, I found out it had already been shipped - super confusing and inconvenient. Overall, I felt like Acme Tools didn't communicate well and gave me some misleading info.