All reviews of Debra Tobe

  • Review about: OROS Apparel

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Endeavor gloves

    I ordered gloves that were listed as “in stock” on January 5. By January 21 I hadn’t received my gloves, nor gotten an email about shipping. I emailed the company about this and received no note, no apology, just an unexplained refund (which thankfully I got). When I emailed asking why they did this instead of sending me gloves, they said they were out of stock and would send me a ... beanie, that they had previously been giving out for free, as compensation for taking my money for an out of stock product. The kicker here is that if I hadn’t sent them an email, they never would have refunded me! They would have just kept my money. I can only imagine how many other people have given money and not received their product or refund. What kind of business practice is this?By the way, their Orion Jacket, which I purchased last year, does not keep you warm.