All reviews of Dewayne Cummerata

  • Review about: Lensabl

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Online order for new prescription lenses

    The customer service at this company is really great. I loved being able to use the online virtual feature to see how the new lenses would look in my frames before actually ordering them. But once I placed my order, I had a hard time figuring out the status of it. It took two calls to customer service before I finally got a delivery schedule. That lack of communication was really annoying and it shouldn't have been necessary. The product itself was good quality, but they definitely need to work on making the ordering process smoother.