All reviews of E. Huel
Review about: Soundboks
Sound system with defective spare battery
I recently bought a sound system from this company, and the spare battery that came with it was defective. Even though I hardly ever used the sound system, the spare battery suddenly stopped working and wouldn't charge. I contacted the company about it, but all they said was to buy a new battery, even though this one had never been used. It's really disappointing that such an expensive product could have such a big problem, especially only a few years after I got it. It seems like a lot of other customers are having the same issue with their batteries, and the way the company is handling it is not great. If this is how they treat customers who have products out of warranty, it's a huge warning sign for their customer service.