All reviews of Edmund McKenzie
Review about: ShopWSS
Shoes exchange difficulty
I had a really disappointing experience when I tried to exchange a pair of shoes at this store. I had bought the shoes just a few days ago, and all I wanted was a different size in the same style. But the staff wouldn't help me out with an even exchange. They insisted that because the price of the shoes had dropped since I bought them, I would have to pay the difference if I wanted to switch them out. I thought that was pretty unfair, considering I just wanted a different size in the same shoe. Couldn't find a solution in the end, so I left feeling really frustrated and unsatisfied.