All reviews of Ella Waters
Review about: Urban Outfitters
Online shopping experience
I bought something online not too long ago and had a pretty bad time dealing with customer service at that store. I left a review about it three months ago, and just recently I got a super generic, fake-sounding response from the company. They completely disregarded all of my concerns. It's just so obvious that their response was automated and not genuine at all. It's really frustrating to see them not putting in any effort to listen to their customers and make things better.