All reviews of Emerald O'Conner

  • Review about: CALPAK Travel

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Missing Luggage

    Man, let me tell you, the customer service at this company is just awful. They forgot to ship one of my big suitcases in my order, and getting a hold of them has been like torture. I can't even call them directly, so I have to wait forever for their slow email responses that take days. And when I finally give them all the info they need, they just ignore me. It's been two weeks, and I'm still battling to get my item while on my trip. It's so frustrating!