All reviews of Emilie Gulgowski
Review about: Melissa and Doug
Purchase - Kids toys
I recently bought some toys for kids from this company and man, I was pretty let down with both the toys and the customer service. The quality of the toys was not up to par with what I expected. And to top it off, when I contacted customer service about a missing piece, they were not helpful at all - in fact, they were pretty dismissive. It's just not right for a company to not offer replacement parts, especially for kids' toys where things can easily get lost. I've dealt with other toy companies before that were more than willing to send replacement parts either for free or for a fee, but Melissa and Doug really dropped the ball on this one in terms of customer service.