All reviews of Felton Mayert
Review about: La-Z-Boy
Furniture set purchase
I recently bought a furniture set from the store. The new store looked good, but the customer service was the worst I've ever experienced. The receptionist was always rude, the sales agent, Don, tried his best despite working for a bad company, and the regional manager was unhelpful and didn't care about my concerns. It took over a month to get the sofa and love seat, and the chair didn't arrive until several months later. Despite my calls and complaints about not having the chair in time for Christmas guests, they didn't care at all. I asked for some compensation for the inconvenience, but the store and regional manager kept turning me down. Overall, the customer service from this company was just plain awful.