All reviews of G. Bartell
Review about: Dermalogica
Online order for skincare products
So, I decided to order some skincare stuff online, and man, let me tell you, the customer service was a major letdown. First off, they didn't tell me about the shipping charges upfront when I was checking out. When I called to ask about it, they said they'd make it up to me somehow, but that never happened. And when I wanted info on some products, the person I talked to straight up admitted they didn't know much and said they'd send me an email with the details, but that never came through either. All in all, I was not impressed with their lack of professionalism, especially for a company that's supposed to be top-notch.