All reviews of Hermina Smitham
Review about: Keds
Stained shoes
I bought some shoes online and when they showed up, they had a big stain on them. I reached out to customer service and they told me to send them back for a refund, with them covering the return shipping. But after I sent them back, they only refunded me for the shoes, not the cost of shipping them back. When I called customer service to fix it, the person I talked to was not sorry and not very nice. It was a letdown all around.