All reviews of Hertha Dare
Review about: Stuart Weitzman
Recent online purchase
I recently bought something online and man, the whole thing was a bummer. I shelled out a good chunk of cash for shipping, but my package got held up. When I called customer service, the person I talked to swore up and down that the delivery was fine, even though I could clearly see it was delayed and had the wrong address. They just wouldn't listen to me and said I had to keep waiting. Fedex actually ended up solving the mystery - the company name was missing from the address. I made sure to give them all the right info when I placed my order, but it seems like someone dropped the ball. Now, I'm just sitting here twiddling my thumbs and feeling super annoyed. If I hadn't reached out to Fedex, I bet my package would've been sent back. I paid a decent amount for shipping, so this kind of service is so not okay. I expected better from a big brand like this, and it's a letdown to see their customer service falling short.