All reviews of J. Rath
Review about: Rockville
Television
I just bought a TV from Rockville and it's awesome, but I ran into some trouble because some parts were missing. I reached out to customer service for help when I noticed the remote and wire weren't in the box. They weren't very helpful - they kind of just dodged the issue and even suggested I double-check the box myself. I was pretty bummed about their lack of responsibility and the way they handled things. It was frustrating, especially since the TV itself is really good. But this whole situation definitely put a damper on my overall experience.