All reviews of Jennings Jakubowski
Review about: iRobot
I bought a robot vacuum and mop
Man, this company really dropped the ball when it comes to making robot vacuums and mops. I bought one of those combo robots and let me tell you, they struggle to clean my house. Can't even go straight into a room without bumping into things left and right. And when I reached out to customer service, it was like talking to a brick wall. They just kept insisting it was my fault for not placing the charging dock properly. I moved it around like they said, but no improvement. They still pointed the finger at me. I asked if they could pass on my feedback to the developers to fix the software issues, but they acted like it was impossible. Seriously, what kind of company doesn't want to improve their products for their customers? All they care about is raking in cash, not ensuring their customers are satisfied. They couldn't care less whether their products actually function properly.