All reviews of Jody Will
Review about: SPENCER'S
Refund Issue Resolution
I had a situation where I had to get a refund from the corporate offices, and it took a whopping 2 months to get it all sorted out. They kept telling me that my refund was good to go and should have shown up in my account, but it never did. I finally contacted Guest Services and they asked for more details about how I paid, so I gave them what they needed. But even after that, it took a bunch more back-and-forths and getting things escalated just to finally see that refund in my account. The whole thing was super frustrating and ate up a lot of time.