All reviews of Kali Huels
Review about: Fenty Beauty
Lipstick purchase
I recently bought a lipstick and let me tell you, the whole process was a mess. The lipstick itself is good quality, but ordering it was a nightmare. I placed my order on November 25th, and it took almost a month before I got any updates. I tried reaching out to customer service multiple times, and finally got a response saying a label was printed on December 18th. But the item seemed to be stuck in transit and hadn't moved since then. The lack of communication from the company was so frustrating. When I contacted customer support, they first tried to blame customs for the delay, even though my item hadn't even shipped out yet. After I pushed back, they just ended up refunding my order. Overall, I was really let down and annoyed with the whole thing. I probably won't be ordering from them again.