All reviews of Karen Austin
Review about: Lucy Nagle
Lucy Nagle Tracksuit - Vouge Williams Collab
I'm a repeat Lucy Nagle customer and have always loved their products. However, on my latest order - The Vouge Williams lemon tracksuit, I had the unfortunate incident of the pink colour in the zip/draw strings running into the yellow. Instead of recognising this clear and obvious product fault, I received poor customer service and was told that the manufacturer washed the product on high heat, therefore a run like this was not possible. Essentially calling me a liar. A very disappointing experience of the brand and collab.
Very disappointed I’m the quality of my very expensive cashmere jumper with sequin elbows. First time wearing it and after 5 hours it was piling and looks absolutely dreadful now.
Crazy delivery cost too to send from Dublin to Belfast. Be careful of an over marketed sub standard product!