All reviews of Karina Harris
Review about: Estee Lauder
Click and collect order
The company's service for my click and collect order was super disappointing. I waited days with no updates on when I could pick it up, only to find out it was cancelled or sent back with no real explanation. When I talked to customer service for more info, all I got was the same UPS tracking details, which was really frustrating. Then, when I tried to reorder after they sent me a link, I saw it was out of stock, adding to my confusion. Basically, the whole thing was a letdown and made me wonder if they're really reliable.