All reviews of Kurt Windler
Review about: Online Fabric Store
Fabric order
I messed up by not checking the reviews before I ordered fabric online. I waited around for 3-4 days with no updates, so I finally decided to contact customer service. The person I talked to through email was super responsive and helpful. They told me that my order had already been sent out, except for one item that was out of stock. They only charged me for the stuff that got shipped and quickly took care of canceling the unavailable item. The shipping cost was a little high, but I figured it was because they used express service and I'm way out here on the west coast. I got my order really fast and was pretty happy with the customer service and the way they kept in touch through the whole thing.