All reviews of Lisa M. Rudisel
Review about: Primary Goods
Full set
Unfortunately my experience is the same as others. The duvet snaps fall off. Customer service however agreed to immediately send me a brand new duvet and it was sent rather quickly however after one wash and dry (per the instructions with wool balls) a few snaps were loose in the dryer. The actual material seem to be high-quality, they’re comfortable and look amazing but for the price it does not deliver on the main reason this purchase was made. The idea is awesome the execution need some work.
They have amazing customer service! They replaced my broken duvet cover. And they also said they fix their snap problem already.