All reviews of Lucio Heaney
Review about: Laura Mercier
Makeup order
I had a really bad experience with the customer service at this store. I ordered makeup seven weeks ago and they cancelled my order without telling me or giving me a refund. I contacted customer service and they said they would refund me, but I had to dispute the charge with my credit card company to actually get my money back. The lack of communication and how they handled the situation was really disappointing. Even though the makeup products are good, the terrible customer service has made me not want to buy anything from this store again.