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Review about: Marcellamoda New York
Dresses
While the design, quality and pricing of Marcella Moda's pieces are terrific, the customer service leaves too much to be desired. The company told me that I would be issued a partial refund that never came. I messaged them three times that it was never posted and they eventually just stopped responding. The same happened when I was sent a code that did not work. They said that they would get back to me and did not, even when I followed up. Signing emails with "xoxo" means nothing when there is no follow up, so as much as I love their clothing (and I really do!), I can't imagine continuing to shop with them.