All reviews of M. Bruen
Review about: TKEES
Delayed Sandal Order
I ordered some sandals from this company a few months back and it turned into a total nightmare. I had to wait for weeks without getting any updates on my order, so I decided to contact customer service. All I got were excuses about "warehouse issues." They offered me a measly 20% discount to keep waiting, and I somehow agreed to it. But then a few more weeks passed with no progress, so I asked to cancel my order. Even after multiple requests, they kept telling me it would ship "next week." I tried to cancel for the third time, and finally, today they shipped my order. The customer service was a mess, and I'm just so disappointed with the whole experience.