All reviews of Marcie Miller

  • Review about: Spongelle

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Spongelle

    I've ordered Spongelle more than once and given as gifts to friends but this last order was a nightmare. It started when I ordered way before Christmas to make sure I had it in time. I noticed it was taking a long time to receive it so I followed up on it and it said it was delivered. Nope. Didn't get it. I notified them and they said they sent it again. I waited and again it took too long. It was supposed to be a 3 day delivery. 11 days now. I checked and someone changed my address in my account. Now before you think it was me think again. What do I gain from doing this? nothing. I contacted them again and I've still not received my order. They aren't even apologizing to me or speaking to me at all. Not good customer service. I should have received follow up from them but nope. They are off my list and I am warning others.