All reviews of Maud Kling
Review about: IRO
Inadequate customer service experience
I gotta say, my recent dealings with this online store have been a real letdown. The folks in customer service were just plain unprofessional and rude, and didn't seem to care at all about helping me out. On top of that, it was like pulling teeth to even get ahold of them by phone or email. They promised me a response within a day, but it's been 5 days and still nothing. It's pretty disappointing and annoying, especially since their stuff isn't cheap. You'd think for a so-called 'high end' brand, they'd treat their customers better.