All reviews of Mauricio Kertzmann
Review about: Lord & Taylor
Shoes purchased on February 14th
I had a really bad experience with this company. I bought a pair of shoes on February 14th, but they didn't arrive when they were supposed to. I contacted customer service three times, but all I got back was a generic email that didn't tell me where my order was. Then, to make things worse, the shoes got taken off their website without any reason given. I tried to get a refund, but they wouldn't respond. I had to get my credit card company involved to try to fix the problem.