All reviews of Melyna Ritchie
Review about: Mattress Firm
Adjustable split king bed with massage
I recently bought a split king bed with massage from the store. I had to wait 2 weeks for delivery, and when it finally arrived, one of the adjustable bases was broken and didn't work. I was really disappointed that I had to go through the whole ordering process again just to get a replacement for the faulty base. It felt like they were making it my problem to fix their mistake. When you spend a lot of money on something, you expect it to work right out of the box. Having to wait another 2 weeks for them to fix their error was not okay. I wouldn't recommend this company to anyone in the same situation.