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Review about: Joann Fabrics
Felt and embroidery floss
I wanted to share my recent experience with ordering some felt and embroidery floss online. I placed the order back in November and got multiple packages in mid-December. It was awesome getting everything, but sadly it was too late for me to finish my wreath projects for the holidays. So I decided to reach out to customer service about the missing items and how poorly the box was packed. But man, the response I got from them was so blah. They just didn't seem all that interested in helping me out. It was pretty frustrating not getting a good solution even after giving them all the info they needed. The whole thing just left me feeling really let down and unimpressed with their service.